Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • In the Hosting Control Panel you can find a detailed Help Center section offering many articles and regularly asked questions. They are compiled by our support team of professional techs. Simply fill in your question and our smart system will show you the most suitable answer.

  • Top quality support service
  • Instructional Videos

  • For people who’d rather find out how to deal with a frequently experienced problem by watching a video tutorial, we’ve added a selection of video tutorials to our Hosting Control Panel. All the tutorial video clips are short and easy to understand. They offer you step–by–step demonstrations of different web site administration operations.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24/7 support service with a 1–hour response guarantee. Our team of practiced tech support engineers will be available to you to answer all the questions that you could have. During non–peak times, a reply will be provided within just 20 minutes.